FAQ
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How do I order my custom knife?
Contact us! You can use the online form, email us at lacantina31@libero.it, or call us at +39 3277810931.
On the website, you'll find our models. Take a look!
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How long does it take to receive the order?
Our knives are handcrafted, it takes more than just a click. But check the available section, you might find what you're looking for!
Otherwise, if you want to place an order, contact us and when we receive your request, we'll let you know how long your expected wait is. Our waiting list is typically between 6 and 8 months.
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Which payments do you accept?
Accepted payment methods are bank transfer and PayPal.
Once you've chosen the knife you'd like made, we ask for a 50% deposit.
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Where do you ship to?
Our DHL service allows us to ship to most parts of the world in 2-3 business days.
We ship regularly throughout Europe and the United States. When you place your order, we'll ensure your knife reaches you safely.
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It's possible to come and visit your laboratory?
As it’s a workplace, we kindly ask you to contact us and schedule an appointment for your custom order.
If you're interested in meeting us or learning more about our work, we look forward to seeing you at our "knives and wine" aperitifs held in the lab once a month.
Subscribe to our newsletter or follow us on social media to stay updated on available dates!
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Can I customize my knife?
Most of our knives are customized by customers.
This means that if you find a model you like, you can contact us to find out which materials would you like and customize the knife in your way.
On the section “MATERIALS”, you'll find all the finishes and materials we typically use to give you a better idea of how you can customize your knife.
order your custom blade
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